Privacy Policy

Last updated: August 2026

At Buddez (including Barber Buddez), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices when using our website, online courses, memberships and related services.

By using Buddez, you agree to the collection and use of your information in accordance with this Privacy Policy.

Who we are

Buddez provides practical social media marketing education, online courses, memberships, coaching programs and resources for small business owners.

Our website is:

https://www.buddez.com

If you have any questions about this Privacy Policy, you can contact us at [email protected].

What information we collect

Depending on how you interact with Buddez, we may collect:

• your name
• email address
• phone number (where provided)
• billing address
• business name
• login credentials
• course enrolments
• membership or subscription status
• workshop registrations
• community activity (including posts, comments, likes and replies)
• survey responses
• customer support enquiries
• device information such as browser type, operating system, IP address and device type
• website usage information collected through cookies and analytics tools.

If you purchase a course, membership or subscription, your payment details are processed securely by our payment providers. Buddez does not store your credit card information.

How we use your information

We collect your information so we can:

• create and manage your account
• provide access to purchased courses, memberships and digital products
• manage recurring subscriptions and renewals
• process payments
• deliver coaching sessions, workshops and live Q&A events
• personalise your learning experience
• communicate important account or course updates
• provide customer support
• improve our courses, website and member experience
• send marketing emails about new courses, events, offers and resources where you have chosen to receive them
• analyse website and course performance.

Marketing communications

If you subscribe to our mailing list or purchase one of our products or services, we may send you emails about:

• new courses
• membership updates
• upcoming workshops
• business resources
• promotions
• Buddez news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at [email protected].

Consent

When you provide personal information to purchase a course, join a membership, register for an event, subscribe to our emails or access our services, you consent to us collecting and using that information for those purposes.

Where we use your information for marketing, you can withdraw your consent at any time by unsubscribing or contacting us.

Payments

Payments are securely processed through trusted third-party payment providers such as Stripe or PayPal.

Payment information is encrypted and handled in accordance with the Payment Card Industry Data Security Standard (PCI DSS). Buddez does not store your credit card details.

Community content

If you participate in our member community, discussions or course comments, any information you choose to post may be visible to other members.

Please avoid sharing confidential or sensitive personal information in public areas of the community.

Cookies and analytics

We use cookies and similar technologies to:

• remember your login
• keep you signed in
• understand how people use our website and courses
• improve performance
• personalise your experience.

We may also use analytics services to understand website traffic and course engagement.

Most browsers allow you to control or disable cookies through your browser settings.

Third-party services

To operate Buddez, we use trusted third-party providers including services for:

• course hosting
• payment processing
• email marketing
• website analytics
• customer support
• community management.

These providers only receive the information necessary to provide their services and are responsible for handling your information in accordance with their own privacy policies.

Some providers may store information outside Australia.

Disclosure of information

We do not sell or rent your personal information.

We may disclose your information:

• where required by law
• to comply with legal obligations
• to protect our legal rights
• to trusted service providers who assist us in delivering our services.

Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.

While we use industry-standard security measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

How long we keep your information

We retain personal information only for as long as necessary to:

• provide our services
• maintain your course history and membership records
• comply with legal obligations
• resolve disputes
• enforce our agreements.

If you close your account, we may retain certain information where required for legal, accounting or administrative purposes.

Your rights

You may request to:

• access your personal information
• correct inaccurate information
• update your details
• delete your personal information (where legally permitted)
• withdraw marketing consent.

To make a request, email [email protected].

Children’s privacy

Buddez is intended for adults and business owners.

By using our services, you confirm you are at least the age of majority in your place of residence or have permission from a parent or guardian where required.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the updated revision date. Continued use of our website, courses or memberships after changes are posted constitutes acceptance of the updated policy.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Buddez

📧 [email protected]